Returns & Exchanges
We want you and your canine companion to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn and unwashed pet apparel.
Initiate Your Request
Log into your account and visit the order history section to select the items you wish to return or exchange.
Package Your Item
Place the item in its original packaging with all tags attached to ensure the product remains in resellable condition.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned item, we will process your refund to the original payment method or ship out your new selection within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing